Business Problem

• Need to manage commission plans for independent agents
• Pick electronic agreement signature from Web Portal (XML) and update Salesforce.com
• Must further leverage Salesforce as a full CRM Tool

Competing Technologies

• Custom Code was not scaleable
• EAI solution considered but too costly

Solution

• Cast Iron updates agent information in real-time
  • Cast Iron acquires Electronic signature via FTP or HTTP and updates Salesforce
  • Manual process replaced with application integration appliance

Results

• Project delivered in 15 days
• 100% configuration-based, no coding
• Solution enabled wide adoption of Salesforce.com as a CRM solution