Synchronize data in real time between CA Clarity and your enterprise applications:
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Data migration from legacy to new applications
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360° view of customer and product across ERP, CRM and call center applications
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Opportunity to Order integration between marketing automation, CRM and ERP systems
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Order to Cash integration between CRM, ERP, warehousing and financial systems
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Billings, Bookings and Backlog visibility from ERP to CRM
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Pricing and product catalog information between ERP and customer portals
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POs, shipping notices and payments with suppliers
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Customer support integration between ERP and customer support systems
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Repair and warranty information between call centers and customer portals
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Data extraction from ERP/CRM to reporting and BI systems
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Mergers, acquisitions & divestitures integration
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Enabling Service Oriented Architectures
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Connect these enterprise systems:
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All major SaaS applications including salesforce.com, RightNow, NetSuite, Oracle CRM On Demand, etc.
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ERP including SAP, Oracle, JD Edwards, PeopleSoft, BAAN, QAD, Lawson, Great Plains, etc.
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CRM including Siebel, Clarify, Remedy, Oracle, Kana, Vantive, etc.
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All major databases including Oracle, DB2, SQL Server, mySQL, Sybase, Informix, etc.
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Flat-files using FTP, HTTP(S), e-mail, etc.
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XML and Web Services
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EDI
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Middleware and all major EAI platforms
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Project management applications including Clarity
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And many more…
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